Terms of Service — Own Your Tools

1. Acceptance of Terms

By accessing or using Own Your Tools ("the Service"), operated at ownyourtools.work by Own Your Tools LLC, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service. We reserve the right to update these terms at any time. Material changes will be communicated via email to your registered address or via an in-app notification at least 14 days before they take effect. Continued use of the Service after the effective date of any update constitutes acceptance of the revised terms.

2. Description of Service

Own Your Tools is a web-based business management platform designed for contractors and tradespeople. The Service includes tools for client management, job scheduling, invoicing, expense tracking, mileage logging, proposal building, team communication, route planning, and other business operations features. It also includes job photos, checklists, purchase orders, stock that goes down as parts are used on jobs, appointment reminders for your customers, a customer portal where your customers see the proposals and invoices you send them, and team accounts, in which a team member sees the jobs you assign to them. Some features are switched on account by account, and work only on an account they are switched on for.

The Service is provided as a progressive web application (PWA) with cloud synchronization via Supabase™. The app also keeps your records on your own devices (offline mode), so it works without a connection and without our servers — see Section 12.

3. Payment and Pricing

Own Your Tools is sold as a license, which you can buy in one of two ways: a one-time purchase of $490 USD, the founding price, which the first 25 shops to buy pay, and $700 USD after them; or the monthly plan described below, after which the license is yours exactly as if you had bought it with a one-time purchase, except as this section says. You can also rent the Service instead, as the last part of this section describes; renting is not a way to buy the license. For a license, this means:

One-time purchase — the license is paid for once. With the one-time purchase there is no subscription, no monthly charge, and no per-user charge for the software itself. The only recurring cost is the annual platform fee described below.
The founding price — the first 25 are counted as the accounts that own a license bought at the founding price, whether by a one-time purchase or on the monthly plan once the license is theirs; a license refunded in full no longer counts, and a license bought at an earlier price never counts. When the 25 are taken, checkout keeps the founding price until we change it there to $700 USD. You pay the price checkout shows you before you pay.
Your team — a license covers you and up to 10 team members, counting invitations not yet accepted, with no per-user charge. Where it is offered on your account, the team upgrade lifts that to you and up to 25 team members for one payment, at the price shown before you pay, which the team's owner can make while the license is paid for or the monthly plan is running. It never renews, and the annual platform fee does not change. It adds no per-user charge. If that payment is refunded in full or reversed after a card dispute, the upgrade ends, and the team members past the first 10 are paused, newest first.
Earlier prices — licenses bought before this price change keep the price they paid, and accounts opened before it keep the earlier price when they buy.
Annual platform fee — your first year of hosting is included in the purchase price. Beginning in year two, an annual platform fee covers hosting, security, and ongoing updates. That fee is capped at $99 USD per year for the life of your license and will not exceed that cap. Notwithstanding Section 1, we will not raise, remove, or otherwise weaken this $99 per year cap with respect to any license purchased before that amendment takes effect. We will tell you the exact amount in writing before any payment is due. Bug fixes and security patches are provided at no charge for as long as the Service is operational, whether or not your platform fee is paid.
If you do not pay the platform fee — the platform fee is not required to keep using the Service. If your fee is not paid, your account is not suspended: you keep using the Service as you have it, with all of your records, your team and every feature already switched on for your account. New features are switched on account by account (Section 2), and we do not switch them on for an account whose platform fee is not paid. Bug fixes and security patches still reach your account, because every account uses the same app. Paying the fee later brings your account the new features; it does not require a new purchase of the license.
Lifetime access — your purchase grants access to the Service, with every bug fix and security patch, for as long as the Service is operational, whether or not your platform fee is paid; new features come with your first year and then with a paid platform fee. "Lifetime" means the operational lifetime of the Service. If we discontinue the Service entirely, Sections 11 and 12 apply: the app keeps working on your devices, you may export your data, and the Kit is released as described in Section 12. Except under the 60-day money-back guarantee below, no refund is issued for the unused period.
60-day money-back guarantee — you may request a full refund of the one-time purchase price within 60 days of your purchase date, for any reason or for no reason. To request one, email support@ownyourtools.work from the email address on your account. We will refund the purchase price to your original payment method. The refund covers the one-time purchase price only. After 60 days from your purchase date, purchases are final. How the guarantee applies to the monthly plan is set out below.

The monthly plan: $49 a month for 12 months ($588 total)

You can buy the same license on the monthly plan instead: $49 a month for 12 months ($588 total). You get the same Service and the same team seats as with the one-time purchase. What the plan holds back until the 12th payment is ownership of the license.

Your payments — the first payment is taken when you start the plan, and each later payment falls due a month after the one before was due, from the card you give Stripe; if you come back and continue the remaining payments while monthly payments are offered, the next payment is taken when you continue. When you start the plan, you agree to these payments.
When the license is yours — with the 12th payment the payments stop by themselves, and the license is yours exactly as if you had bought it with a one-time purchase, except as this section says.
Paying off early — at any time you can pay the months that are left in one payment, at your monthly price for each month left, unless you hold a seat on another license. The license is yours as soon as that payment goes through, and no further monthly payments are taken.
If a payment fails — when a monthly payment that Stripe takes automatically fails, you keep full access for 14 days from the failed payment, and while Stripe tries the payment again during those days, you can update your card in Settings. If the payment has not gone through when those 14 days end, access to your account is suspended, as it is for any account without a paid license. Your records are kept, and you may download a full export of them at any time while your account is suspended, from the suspended screen or by emailing support@ownyourtools.work. Every month you have paid still counts: when you come back, unless you hold a seat on another license, you can pay off the rest at any time, or continue the remaining payments while monthly payments are offered.
Cancelling — you can stop the plan at any time in Settings, or by emailing support@ownyourtools.work. No further payments are taken, and you keep access until the end of the month you have paid for. The months you have paid still count if you come back.
Refunds — the 60-day money-back guarantee applies to the monthly plan: within 60 days of your first payment you may ask for a full refund of every payment you have made on the plan, and the plan then ends. After those 60 days, payments are final, and no refund is given for part of a month. A payment that is refunded in full, or reversed by your card issuer, no longer counts toward the 12; if that leaves fewer than 12, the license is no longer yours.
After the 12th month — your first 12 months of hosting are included in the plan. From the 13th month, counted from your first payment, the annual platform fee above applies exactly as it does to a one-time purchase, including its cap of $99 USD a year.
Your account while you pay — while your plan is paid up, or within the 14 days after a failed payment, your account is covered by a purchased license for Sections 8 and 12.

Renting: $29 a month, cancel any time

Instead of buying a license, you can rent the Service: $29 a month, for as long as you choose to rent. Renting gives you the use of the Service while you pay for it, and nothing more.

Renting never becomes ownership — renting grants no license of your own and no ownership, and the months you rent never count toward owning a license, however many there are.
Your payments — the first payment is taken when you start renting, and each later payment falls due a month after the one before was due, from the card you give Stripe, until you cancel. When you start renting, you agree to these payments.
One user — renting covers you alone: no team members, no invitations and no extra seats. To add your team, buy a license, with a one-time purchase or on the monthly plan.
What is included — every feature of the Service that is switched on for your account (Section 2), apart from team accounts, and every update and new feature we release while you rent. There is no annual platform fee while you rent.
If a payment fails — when a monthly payment that Stripe takes automatically fails, you keep full access for 14 days from the failed payment, and while Stripe tries the payment again during those days, you can update your card in Settings. If the payment has not gone through when those 14 days end, access to your account is suspended, as it is for any account without a paid license. Your records are kept, and you may download a full export of them at any time while your account is suspended, from the suspended screen or by emailing support@ownyourtools.work.
Cancelling — you can stop renting at any time in Settings, or by emailing support@ownyourtools.work. No further payments are taken, and you keep access until the end of the month you have paid for.
Refunds — payments for renting are final. No refund is given for part of a month, and the 60-day money-back guarantee does not apply to renting.
Switching to a license — at any time you can buy the license instead, with a one-time purchase or on the monthly plan, at the price checkout shows you before you pay. There is no credit for the months you rented. Once the license is yours, or the monthly plan's first payment goes through, renting stops and no further rent payments are taken.
Your account while you rent — while your rent is paid up, or within the 14 days after a failed payment, your account is covered by a purchased license for Sections 8 and 12.

Payments are processed securely through Stripe®. Own Your Tools does not store your credit card information.

4. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to:

Provide accurate information — use a valid email address and keep your account details current
Protect your credentials — do not share your login details with unauthorized individuals
Notify us promptly — contact us immediately if you suspect unauthorized access to your account

We reserve the right to suspend or terminate accounts that violate these terms or that we reasonably believe are being used for fraudulent or abusive purposes.

5. User Data and Content

You retain full ownership of all data and content you enter into the Service, including client records, job details, photos, checklists, invoices, proposals, purchase orders, expenses, and any other business information. You are solely responsible for:

Data accuracy — ensuring the information you enter is correct and up to date
Data backups — maintaining your own copies of critical business data. While we take reasonable measures to protect your data, we are not a backup service
Data you import — you may import customers and inventory items from a spreadsheet or contact file. You are responsible for having the right to use the data you import. The file is read on your device; only the rows you choose are saved to your account, and they are your data like any other. The summary shown when an import finishes offers an undo, which removes what that import added, except anything used since and any item changed since, and, for items, puts back the items it changed
Compliance — ensuring your use of the Service complies with all applicable local, state, and federal laws and regulations relevant to your business, including but not limited to the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and any state-level consumer protection laws that apply to your communications with your own customers

We do not claim ownership of your data. We access your data only to operate the Service, provide support, and as described in our Privacy Policy.

6. Acceptable Use

You agree not to use the Service to:

Violate any laws — use the platform for illegal activities or to store unlawful content
Harm the Service — attempt to disrupt, overload, or interfere with the operation of the Service or its infrastructure
Gain unauthorized access — access other users' data or attempt to bypass security measures
Redistribute the Service — resell, sublicense, or redistribute access to the platform. Selling your business is not reselling: your license goes with it to the buyer, and you email support@ownyourtools.work to move it.
Send unsolicited communications — use the Service to send SMS messages or emails to recipients who have not provided prior consent to receive such messages, in violation of TCPA, CAN-SPAM, or similar laws. You are solely responsible for obtaining and documenting consent from any recipient you message through the Service.

7. SMS and Email Communications

Own Your Tools proposal alerts. If you tick "Text me when a customer accepts a proposal" beside your phone number, when you create your account or in Settings, we text that number each time a customer accepts one of your proposals online, with the customer's name, the proposal's number and amount, and a link to create the invoice. These are the only text messages we send you, and we send none until you tick the box, which is not a condition of using the Service. Message frequency varies. Message and data rates may apply. To stop them, reply STOP to any of our texts or untick the box; reply START to resume. For help, reply HELP or email support@ownyourtools.work.

Emails we send for you. When you send an invoice, a proposal or a purchase order through the Service, we email it for you, from your business name at contact@ownyourtools.work, and replies go to your email address. Where appointment reminders are switched on for your account, the Service also emails each of your customers who has an email address a reminder before each scheduled job, and a new one if the job moves: 24 hours before unless you choose 2 or 48 hours, or turn reminders off in Settings or on the job. Each reminder comes from your business name at contact@ownyourtools.work in the same way, carries your business's phone number and the appointment's date, time and address, and has a link your customer can use to stop reminders from your business. The Service sends no text messages to your customers.

The Job Map's Notify client does not text your customers from us: it opens the messaging app on your phone with a message for you to send from your own number. If you use the Service to send SMS or email communications to your customers, you represent and warrant that you have obtained prior express consent from those recipients to receive such communications, and that you will honor any opt-out requests they make. You agree to indemnify and hold Own Your Tools harmless from any claims, fines, or damages arising from your communications to your customers, including but not limited to TCPA violations.

8. Service Availability

We strive to keep Own Your Tools available and reliable, but we do not guarantee uninterrupted or error-free service. The Service may be temporarily unavailable due to maintenance, updates, server issues, or circumstances beyond our control. We will make reasonable efforts to minimize downtime and notify users of planned maintenance when possible.

Parts of the Service require an active internet connection. Features such as signing in, cloud synchronization, payment processing, email and SMS delivery, and third-party API access (Google® Calendar, Google Maps) depend on connectivity and are subject to the availability of those external services. Most other features keep working on a device without a connection, and changes made there are stored on that device until they synchronize. On an account covered by a purchased license, a device that has connected since the account was covered keeps working without a connection until it next reaches the Service, which then checks the account's access again. During a trial, a device keeps working without a connection for a limited period after it was last connected, and not after the trial ends.

9. Limitation of Liability

To the fullest extent permitted by law, Own Your Tools and its owner, operators, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

Lost revenue or profits — business losses arising from the use or inability to use the Service
Data loss — loss or corruption of data stored in or transmitted through the Service
Third-party actions — damages caused by third-party services integrated with the platform, such as those named in Section 10
Service interruptions — losses resulting from downtime, outages, or maintenance
Communications you send — damages, fines, or liability arising from SMS or email messages you send to your customers using the Service, including but not limited to TCPA, CAN-SPAM, or similar regulatory penalties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. Our total liability for any claim related to the Service shall not exceed the total amounts you have paid Own Your Tools for your license, for renting, and for any platform fees.

10. Third-Party Services

Own Your Tools integrates with third-party services including Supabase™ (database, sign-in and file storage), Netlify® (hosting and server functions), Stripe® (payments, and Stripe Connect for your customers' card payments), Resend and Amazon Web Services (email), Twilio® (text messages), Google® (Maps, Places, Geocoding, Directions, Calendar and Google sign-in), Waze® (directions you open from the Route Planner), Cloudflare® Turnstile™ (spam protection on your lead form), Sentry® (error reports), Plausible Analytics (counting visits to our pages), and GitHub® (our source code and our status page). Our Privacy Policy says what each receives. These integrations are provided for your convenience and are governed by the respective third party's own terms and policies. We are not responsible for the availability, accuracy, or conduct of any third-party service.

11. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you violate these terms or if we discontinue the Service. In the event we discontinue the Service entirely, we will give at least 30 days' advance notice by email, and keep the Service and the export available until the date we name. Notice and export are not the only protections: if we permanently cease operating the Service, Section 12 (If Own Your Tools stops: what you keep) also applies, and the source code for the Own Your Tools application will be released publicly as described in that section.

12. If Own Your Tools stops: what you keep

12.1 What this section is. This section is a binding promise to every person who holds a license to the Service. It is not a statement of intent. It survives everything, as Section 12.9 says.

12.2 Words used here.

Your devices — a phone, tablet or computer on which you have installed or opened the app, signed in, and synced with the Service.
The Kit — what Section 12.5 describes.
Trigger Event — any event in Section 12.6.

12.3 Your devices keep working. On any of your devices whose last sync with the Service was while your account was covered by a purchased license, the app keeps opening and working on the records it holds without our servers, for as long as you keep the device and the app on it. It does not need us, our servers or a connection for that. Without our servers these stop: signing in on a new device or after signing out; sync between your devices; sending email or text messages; card payments through us; the customer portal; maps, calendar and any other feature that uses a third-party service; team chat, leads and imports; and a few changes that need our servers, such as numbering a new invoice, recording a payment other than cash or check, or changing an invoice or quote once it is sent. The app tells you in plain words that our servers cannot be reached: when you sign in with your email and password, and, once they have been unreachable for a day, in the line at the top of every page of the app.

12.4 Your data. At any time — including while your account is suspended for an unpaid monthly plan or unpaid rent — you can download everything you have put into the Service: every record as JSON and every photo and signature as an image file (a signature on a form completed while offline mode was off stays inside that form's record), in one file, from Settings (while suspended, from the suspended screen), or, if your account is too large to download at once, by emailing support@ownyourtools.work; and from your devices after our servers are gone, everything each device holds: your business records, photos and signatures. The only things held back are connected-account credentials, security tokens, our internal logs, the offline sync bookkeeping and team chat (shared with your team, and deleted with your organization), which the file itself lists, and our Stripe references for your account, the record of each monthly plan payment, and your team's other members and the invitations you sent.

12.5 The Kit. We can build the Kit from any version of the Service we deploy. When we release it, it contains the source code of the application and its server functions at the version we last deployed; the database schema and access rules; a self-host guide for running your own copy on your own hosted services or entirely on your own computer; a tool that restores your export into your own copy; and a manifest that lets you verify all of it. When it is released, our own code in it is licensed to everyone under the MIT License. Third-party components in it remain under their own licenses, which the Kit names in THIRD-PARTY.md; any we cannot relicense is identified so that the code can be rebuilt without it. Our name and logo are not licensed. A license holder may keep them on their own copy for their own business's use; nobody may use them to offer the software or a service to others under that name. The released Kit never contains customer data, account credentials, keys or other secrets; your data reaches your own copy only through your own export.

12.6 Trigger Events. We release the Kit publicly on the earliest of:

Announced shutdown — we announce publicly, or tell license holders, that the Service is being permanently discontinued.
Silent shutdown — the Service has been unavailable to license holders for 90 consecutive days, other than for planned or emergency maintenance, and we have not announced a date for its return.
End of the business — Own Your Tools LLC ceases business operations, is dissolved, or has its assets liquidated in a bankruptcy, receivership or assignment for the benefit of creditors, and the Service is not continued by a successor.

A sale, merger or transfer of the Service to a successor that continues to operate it is not a Trigger Event if the successor agrees in writing to be bound by this section. If it does not, the transfer is itself a Trigger Event.

12.7 When and how you will know. We release the Kit no later than 90 days after the Trigger Event. We will also notify every license holder, at the email address on their account, of where the released Kit can be obtained.

12.8 What we do not promise. That our domain name stays registered; that an email reaches you; hosting, third-party services, updates or support for your own copy; that a feature which needs a third-party service works on your copy without your own account with that service; that your device keeps its storage — that is between you and your device.

12.9 Survival; no narrowing. This section survives the termination or expiration of these Terms, the termination of your license, the discontinuation of the Service and the dissolution of Own Your Tools LLC. Notwithstanding Section 1, we will not amend, narrow or remove this section with respect to any license purchased before that amendment takes effect. This section adds to Section 12 of these Terms as dated September 1, 2026, and removes nothing from it.

13. Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Idaho, United States, without regard to its conflict of law provisions. Any disputes arising from or relating to these terms or the Service shall be resolved in the state or federal courts located in Latah County, Idaho, and you consent to the personal jurisdiction of those courts.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the remaining provisions of these Terms will continue in full force and effect.

15. Entire Agreement

These Terms of Service, together with the Privacy Policy, constitute the entire agreement between you and Own Your Tools regarding the use of the Service and supersede any prior agreements or understandings, whether written or oral. This section does not limit, supersede, or nullify Section 12 (If Own Your Tools stops: what you keep). Section 12 is part of these Terms, survives their termination, and remains binding regardless of any other provision of these Terms or of any later agreement.

16. Contact Us

If you have questions about these terms or need to report a concern, reach out to us:

Own Your Tools LLC
Email: support@ownyourtools.work
Web: ownyourtools.work